Cancellation & Refunds Policy
All orders placed and all sales made on the website are final. Payment once received will not be refunded under any circumstance, except under exceptions listed below, even if the product has not reached the buyer. Delays by shipping company are not ground for refunds. In case of refunds, the refund amount will never exceed the amount the buyer has paid at the time of placing the order on the website or through any other means of communication. The buyer will not be entitled to any interest on the refund amount.
All refunds will be made either through internet transfer or through cheques, subject to receiving the necessary bank details from the buyer.
All refunds will be made within 15 business days of my dream garden approving the refund and receiving the necessary bank details from the buyer.
My dream garden reserves the right to cancel an order at its own discretion at any time without a written notice to the buyer. On this event, the refund will be done.
My dream garden reserves the right to cancel or increase the shipping price as we are dealing heavyweight products which attract high value for the shipping to desired address.
Please contact us if you need any other details.